How to Reset Your Palm Handheld?

All handhelds can be reset in several different ways:

Soft Reset

A soft reset tells your handheld to stop what it's doing and start over again. All records and entries stored in your handheld are retained with a soft reset. After a soft reset, the Welcome screen appears, followed by the General Preferences screen.

Use the reset tip tool, or the tip of an unfolded paper clip (or similar object without a sharp tip), to gently press the reset button inside the hole on the back panel of your handheld.

Reset Tip Tool: On most PalmOS handhelds, the stylus that comes with your handheld has a reset tip inside. To use it, unscrew the barrel from the stylus quill.

Hard Reset

Never perform a hard reset unless a soft or warm reset does not solve your problem.

With a hard reset, all records and entries stored in your handheld are erased, except for the default or specimen databases predefined by the manufacturer. Formats Preferences and other settings are restored to their factory default settings. You can restore any data previously synchronized with your computer during the next HotSync operation. If you're running OS 3.1 or earlier, and you're not using a third-party backup utility like BackupBuddy, you may need to reinstall your third-party applications.

To perform a hard reset:

1. Hold down the power button on the front panel of the handheld.
2. While holding down the power button, use the reset tip tool (or similar object without a sharp tip), to gently press the reset button inside the hole on the back panel of your handheld.
3. Release the reset button.
4. When the logo screen appears on the screen, release the power button.
5. When the message appears on the handheld screen warning that you are about to erase all the data stored on your handheld, press the upper half of the scroll button on the front panel of the handheld to complete the hard reset and display the Digitizer screen.

Pressing any other button instead of the upper half of the scroll button will perform a soft reset.

Please refer to your PDA manual before any reset.